Details
Returns
Our return policy is valid within 60 days of purchase. If 60 days has gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To initiate a return or repair request, please submit your inquiry via our Order Return/Repair request form.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping
To return your product, you should mail your product to:
Christiana Layman Designs
7660 Fay Ave H158
La Jolla, CA 92037
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@christianalaymandesigns.com
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Why choose gold filled?
If you want high quality jewelry that you can wear all the time without the high price of solid gold, gold filled jewelry is your best option. Gold filled jewelry is not as common among larger jewelry companies because it cannot be manufactured or cast. Each piece of jewelry must be carefully made by hand and is therefore more difficult and more expensive to make. Here at CLD, we feel it is worth it to go the extra mile to create high quality jewelry that WE want to wear and are OBSESSED with. We hope you will feel the same :)
